Frequently Asked Questions
Everything you need to know about your Katamu Co gear.
How long does shipping take for my sports gear?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear faster.
What is your return policy on fitness apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain protective gear cannot be returned once opened.
How do I ensure I choose the right size?
Each product page features a detailed sizing chart with specific measurements. We recommend measuring yourself while wearing your typical base layers to ensure the most accurate fit.
Are Katamu Co products covered by a warranty?
Yes, all our high-performance equipment comes with a 1-year manufacturer warranty against defects in materials and workmanship under normal athletic use.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery status.
Do you offer team or bulk discounts?
We do! For orders of 15 units or more, please contact our sales team at [email protected] for specialized pricing and customization options.