Returns & Exchanges

At Katamu Co, we stand by the performance and quality of our athletic gear. If your equipment or apparel doesn't meet your expectations, you can return or exchange eligible items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place your unused items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our team verifies the condition of your gear, we will process your refund or ship your replacement items within 5-7 business days.